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WAAH WAAH’S 100% BUYER PROTECTION PROGRAM DETAILS:
waahwaah.com has a friendly return and refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.
What is Waah Waah’s Return Policy?
Our "100% Buyer Protection Program" allows for easy returns and refunds for:
1. Products which you received in "Damaged/Defective/Broken" condition.
2. Products not as per description/photo on the website.
3. Products which you may not like for quality, color and design related issues.
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by Waah Waah.
How to raise dispute for an order?
You need to register your dispute in this way:
Send an email to email@example.com with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received so that we can defend your dispute with relevant seller. Please mention your order number in the email.
Who pays for the delivery charges for returning of products?
When you're returning an item that was damaged/ defective or due to an error on the seller's part, you will be compensated for return courier charges. You will be paid flat Rs. 100 voucher which can be used to buy any of the Waah Waah's products for next 3 months. Please pack well when you are returning the product so that it reaches the seller in good condition.
When will I be refunded?
We can refund you when the receipt of the item back from you or the online tracking shows as delivered to the Waah Waah warehouse address. Remember that items have to be returned to Waah Waah directly by you. Once warehouse team confirms us of the receipt of the return item, we will credit the amount back to you within 7 working days (does not include Saturdays, Sundays and Bank Holidays).